The County of Santa Clara


Ratify Agreement with Greeley Company relating to providing assessment of quality and safety practices at Santa Clara Valley Medical Center in an amount not to exceed $200,000 for period December 14, 2012 through June 11, 2013, that has been reviewed and approved by County Counsel as to form and legality.


Department:Santa Clara Valley Medical Center (Santa Clara Valley Health and Hospital System)Sponsors:


  1. Greeley Company Agreement FY13



The recommended action will not change revenues or expenditures in the Santa Clara Valley Medical Center (SCVMC) budget.  No modification of the SCVMC budget is necessary as a result of this action.  Funding for this contract would be provided by reducing other service and supplies expenditures in the SCVMC Hospital Administration cost center.


In October 2010, a non-standard service agreement with the Greeley Company was executed in the amount of $13,500 for the period October 9, 2010 through June 30, 2011 to provide professional administrative and external peer review consultation services.

In May 2012, a non-standard service agreement was executed in the amount of $86,000 for the period May 10, 2012 through August 31, 2012 to conduct a review of the Emergency Medical Treatment and Active Labor Act (EMTALA) Plan and assessment of the Centers for Medicare and Medicaid Services (CMS) re-survey readiness. 

Both the 2010 and 2012 agreements were executed under a delegation of authority to the Director of Procurement.


The department is seeking ratification on an Agreement with the Greeley Company.  Due to the time sensitive nature of the services requested, the County Executive signed the Agreement pursuant to Board Policy – Authority of Agencies/Departments with the understanding that the Agreement would be submitted to the Board of Supervisors for ratification at the next available Board date.


Under the terms of the Agreement, the Greeley Company would assist Santa Clara Valley Medical Center (SCVMC) in conducting an assessment of SCVMC’s key clinical policies, procedures, and processes in response to a Centers for Medicare and Medicaid Services (CMS) survey.  The Greeley Company would also review SCVMC’s Plan of Correction and compliance readiness for the CMS re-survey.

Specifically, the Greeley Company would provide the following services:

·         Lead the CMS re-survey readiness effort

·         Provide operational expertise to support improvements

·         Define and implement Quality Assurance Performance Improvement (QAPI) program components necessary to support sustainability of improvements 

·         Provide temporary management and oversight of designated programs and services as requested by the County.



The recommended action will have no/neutral impact on children and youth.


The recommended action will have no/neutral impact on seniors.


The recommended action will have no/neutral sustainability implications.


The Greeley Company was founded thirty years ago to serve hospitals and their associated medical staffs. The company serves provider clients in all 50 states, and has served over 500 clients within the past year alone.  The Greeley Company is headquartered in the Greater Boston area.  The Greeley Company is often called upon to provide services for hospitals seeking assistance with accreditation, compliance and quality. Given their experience and resources, the Greeley Company was able to make available their resources and provide the services on short notice.



Failure to approve the recommended action would hinder the department’s ability to complete the tasks outlined above in a timely manner without assistance from the Contractor.

Meeting History

Jan 15, 2013 9:00 AM Video Board of Supervisors Regular Meeting
MOVER:George Shirakawa, President
SECONDER:Dave Cortese, Supervisor
AYES:Mike Wasserman, George Shirakawa, Dave Cortese, Ken Yeager, S. Joseph Simitian


Jan 15, 2013 9:00 AMVideo (Windows Media) MP4 VideoBoard of SupervisorsRegular Meeting

10:09 AMPresent the leslie david burgess lifetime achievement award to jill parks. [ applause ] come on up. Jim is first going to talk a little bit about the award and our honoree.
10:10 AMGood morning, each year the public health department preps presents the leslie david burgess to an individual who provides education, prevent and care services to those santa clara county residents at risk for affected by or living with hiv/aids.

10:10 AMHiv epidemic and a tireless champion hiv/aids.

10:11 AMFrom the disease. Jill first became involved with the food basket program to meet the food and nutritional needs. She became involved in 1999 and has been volunteering ever since. She spends several days a week serving clients with care and compassion and in addition, to the food basket, she also volunteers at meals on wheels. As well as numerous other activities including the aids walk for silicon valley.